Privacy Policy

Privacy Policy

Turnstone Products LLC dba Turnstone Brands (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications, including SMS messaging.

Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our services, you may voluntarily provide:

Name

Email address

Phone number

Company name

Business information

Any other information submitted through forms or communications

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including:

IP address

Browser type

Device information

Pages visited

Referring websites

Cookies and analytics data

This information helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

Provide and improve our services

Respond to inquiries or requests

Communicate with you about services or updates

Deliver SMS communications you have opted in to receive

Maintain security and prevent fraud

Comply with legal obligations

SMS Messaging and Communications

By providing your phone number and opting in, you consent to receive SMS messages from Turnstone Brands related to:

Service updates

Appointment scheduling or reminders

Business communications

Customer support

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

STOP to cancel

HELP for assistance

Consent to receive SMS messages is not required to purchase any goods or services.

Sharing of Information

Turnstone Brands does not sell, rent, or share personal information with third parties for marketing or promotional purposes.

SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

We may share limited information with trusted service providers who assist in operating our business (such as hosting providers, CRM platforms, or messaging services), but only to the extent necessary to provide our services.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure.

Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data

Withdraw consent to communications

To exercise these rights, contact us using the information below.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Turnstone Brands

3605 Lazy Diamond

Schertz, TX 78154

210-394-0835

[email protected]